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總經理的話
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General Manager's column
　　“Before reforming others, we should reform ourselves.” Now it is the decisive time to succeed the tradition and inspire the succeeding generations. CPC has devoted all of time in a series of schemes of continuous innovation and reform since 2001. 2001 was the first year of innovation and the 2002 was the year of innovative actions. In order to highlight the value and effectiveness of enterprise reform with innovative actions, CPC has been making efforts to provide clients with services of ”doubling effectiveness with values (價值一倍，效能兩倍)”. During the years of innovation from 2003 to 2005, CPC was fully dedicated to the development of knowledge management, SURF culture and balance scoring card (平衡計分卡). Meanwhile, CPC has also conveyed a vision by adopting eight strategies which present implementing innovative thoughts, diversifying operation and service systems, increasing service areas, universalizing benchmarking, improving information integration, capitalizing knowledge capability, orientating distinction teams as a family, maximizing values and effectiveness. Innovation, creativity, efficiency and effectiveness which are expected to map out CPC’s innovative and strategic blue-printed plan are also required. There is no break for reform. Once an organization has started reforming, developing and refining should be seen as preparation for next phase of reform. Successive reform and innovation are the exact source for creating CPC’s advantages as well as the best guarantee for clients’ satisfaction.
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